We currently ship to the United States (mainland only).
At this time, we do not ship to:
We appreciate your understanding.
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated delivery time within the United States:
7–12 business days
Please note that delivery times may vary due to high demand, carrier delays, or external factors.
We offer free standard shipping on all orders within the United States.
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status at any time.
While we strive to deliver your order on time, delays may occur due to:
We appreciate your patience in such situations.
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
If you have any questions about shipping, please contact us:
Email: petsyglobal@gmail.com
Phone: (+86) 132 9740 3696
We’re always here to help.